PrivacyPolicy

Privacy Policy

1. General Information

We appreciate your interest in our company. Data protection is of great importance to us. In principle, it is possible to use our website without providing any personal data. Should you provide personal data on our website – for example, in connection with enquiries, orders or registration – this data will be processed in accordance with the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG).

2. Data controller

The data controller is:

LinkCare GmbH
Schwieberdinger Straße 52
71636 Ludwigsburg
Email: cs@link-care.de

3. Your rights as a data subject

You have the following rights regarding your personal data:

Right of access (Art. 15 GDPR): You may request information about the processing of your personal data at any time.
Right to rectification (Art. 16 GDPR): You may request the rectification of inaccurate data.
Right to erasure (Art. 17 GDPR): You may request the erasure of your data under certain conditions.
Right to restriction of processing (Art. 18 GDPR): You may request that the processing of your data be restricted.
Right to data portability (Art. 20 GDPR): You may receive your data in a structured, commonly used and machine-readable format.
Right to object (Art. 21 GDPR): You may object to the processing of your data.

Please send your enquiry to cs@link-care.de.

4. Automatic data collection when visiting our website

When you access our website, we automatically collect data that your browser transmits to us. This includes, in particular:

Browser type and version
Operating system
IP address
Date and time of access
Pages you have accessed
Referring website

This data is processed on the basis of Article 6(1)(f) of the GDPR (legitimate interest). We require this data to ensure the security and stability of our website.

5. Cookies

Our website uses cookies. These are small text files that are stored on your device. We use cookies for the following purposes:

Recording user settings and preferences
Improving user-friendliness
Analysing website usage

You can prevent cookies from being stored by adjusting your browser settings accordingly. However, this may result in some website functions being restricted.

6. Contact forms and email enquiries

If you contact us via the contact form or by email, your details (name, email address, message) will be processed in order to respond to your enquiry. Processing is carried out on the basis of Article 6(1)(a) of the GDPR (consent) or Article 6(1)(b) of the GDPR (performance of a contract). Your data will not be passed on to third parties, but will only be used to process your enquiry.

7. Newsletter

If you subscribe to our newsletter, we process your email address on the basis of Article 6(1)(a) of the GDPR (consent). You can unsubscribe from the newsletter at any time. You will find an unsubscribe link at the bottom of every newsletter, or you can contact us at cs@link-care.de.

8. Web analytics with Matomo

This website uses Matomo, an open-source software tool for the statistical analysis of visitor traffic. Matomo is hosted on our own servers; the data collected is not passed on to third parties.

The use of Matomo is based solely on your consent in accordance with Section 25(1) of the TDDDG and Article 6(1)(a) of the GDPR. You may withdraw your consent at any time with future effect by adjusting your cookie settings via the ‘Cookie Settings’ link in the footer.

If Matomo is enabled, cookies will be stored on your device. The data collected includes, amongst other things, the pages visited, the duration of the visit, the approximate origin (anonymised IP address), the device used and the browser. Your IP address is anonymised before being stored. It is not possible to identify individual persons.

9. Disclosure of data to third parties

Your personal data will not be disclosed to third parties unless:

you have expressly consented to this
This is necessary to fulfil contractual obligations
This is required by law
It is necessary to safeguard legitimate interests

10. Security

We use technical and organisational measures to protect your personal data from loss, destruction and unauthorised access. However, no method of transmission over the internet is completely secure.

11. Retention period

Your data will only be stored for as long as is necessary to fulfil the purposes for which it was collected. Once these purposes have been fulfilled, your data will be deleted or anonymised. Any statutory retention obligations remain unaffected.

12. Contact for data protection enquiries

If you have any questions or concerns regarding data protection, please contact:

LinkCare GmbH
Data Protection
Email: cs@link-care.de

13. Right to lodge a complaint

You have the right to lodge a complaint with a data protection authority if you believe that the processing of your personal data breaches the GDPR.

14. Changes to this Privacy Policy

We reserve the right to update this privacy policy at any time to reflect changes in our data protection practices. Please check this page regularly for updates.

Last updated: 22 June 2026